What is DocuWare

An intuitive, effective document management and workflow solution. Automate processes at the heart of your business. See why 500,000 users across 70 countries trust and use DocuWare every day.

Why DocuWare

With its simple and flexible functionality DocuWare can be used for basic storage, search and retrieval up to fully automated electronic workflow. Available in both on-premises and cloud-based options.

Start Simple

Rollout a DocuWare system in a matter of days. You can start with a simple archive for improved search and retrieval.


This system is your own, feel free to make changes and add functionality as you wish or allow us to take the headache away for you.

Ease of use

We’re proud of our ‘BEST EASE OF USE’ award from Capterra, 2018. This is why up take of DocuWare is quicker than it has ever been.

Options to suit all

Whether you’re a one-man band or an enterprise organisation, DocuWare has an option for your requirements. Feel free to pick our brains on what option would suit you best.

DocuWare Basic Archive

Although DocuWare can be extremely powerful some of our customers like to use the solution as a basic archive. With storage often being automatic, DocuWare provides an extremely easy interface for your users to find any document they want (and have permission to see) within a couple of clicks.

With functionality such as a keyword search, saved criteria searches and powerful storage and searching from e-mail, DocuWare will make traditional storage and retrieval in paper form or in network drives seem very slow and archaic.

If you’re new to Document Management and worried about making the change, this may be a nice easy place to start, especially as we can automatically save the documents away from your existing applications without you having to worry.

DocuWare Archive with Workflow

As well as being used as a basic secure archive many of our customers utilise DocuWare for one of its key strengths, electronic workflow. DocuWare’s powerful workflow designer will enable you to match, and often improve your manual processes in electronic and often automated fashion.

At AMS we pride ourselves on really getting to understand your processes as a customer and more importantly your desire to change or improve things. Our technical experts and account managers are constantly on hand to help you design these workflows and advise on areas we could look to change or improve.

Archive with Workflow and Integration

Why not utilise DocuWare within an interface you’re familiar with? DocuWare is great at allowing you, your colleagues and your users to use DocuWare from within your existing applications. Within your existing Finance system, CRM, ERP and e-mail, you’re able to automatically store and/or retrieve documents within a couple of clicks.

DocuWare has an API enabling you to integrate fully with your existing applications as well as functionality, such as ‘SMART Connect’ resulting in the integrate being seamless. As always, we’ll be here to technically take care of and manage integrations for you if you need us to.

Farewell to paper

We understand that many businesses rely on paper processes and why wouldn’t you, its been a tried and tested method for many years. The whole world is changing in the digital age, which means you no longer need paper records for the majority of your business’ departments, including Finance and HR. Save space and costs on physical storage such as filing cabinets and you can forget the huge back scanning jobs you may currently undertake. DocuWare can capture these documents, date stamp them if needed and keep them securely and electronically for as long as you need them. When you no longer need them, DocuWare will automatically delete them for you through data retention policies.

Automate processes and alleviate bottlenecks

Many companies still running a paper heavy business also have processes to match. This means that traditionally documents are pushed around via internal post or e-mail. This is all well and good until the problems start arising. What happens if someone is off sick or on holiday? There are also often version control issues with this traditional method.

DocuWare allows you to automatically push documents around a business as part of an electronic workflow. If someone is out of the office or a certain task is not actioned by your colleague, DON’T WORRY! DocuWare can send automatic reminders to your colleagues and even assign the task to someone else for completion. The benefit here is that you and your colleagues can eliminate bottlenecks in these processes and improve office morale and maybe more importantly improve your relationships with customers and suppliers.

DocuWare Solutions

From basic archiving to full workflow automation and system integration there will be a perfect solution for your requirement


Traditionally a paper heavy department with manual processes, we at AMS and DocuWare as the manufacturer have worked tirelessly to find ways to help improve, quicken and eliminate bottlenecks in processes. Becoming paperless in Finance will make your department's work life a lot more pleasant and improve your relationships with your customers and suppliers.

HR Departments

It’s the traditional repetitive nature and paper heavy environment of HR, which makes DocuWare perfect for your department. Automate employee on-boarding and have DocuWare complete the forms automatically for you and the new applicant. Automate the holiday request process, manage HR records, associated documentation and appraisals all within a secure, electronic paperless environment.


Easy to implement

An award we are very proud of, demonstrating electronic Document Management doesn’t have to be a step too far

DocuWare Features

DocuWare has a range of flexible and scalable features enabling you to cater for the simplest to the most complex of Document Management requirements. We can’t go through them all here but why not have a demo and here are some of the most popular ones to consider:

Intelligent Indexing

This enables you to automatically read and grab information from invoices, making the storing process quicker. This index information can be used for future search and retrieval and integration back into accounting/ERP systems.

SMART Connect

Have a button on any screen within your existing applications to search and retrieve documents stored in DocuWare based on information on your screen at that time. This enables you to work solely from one application.

Powerful Search

One of the main reasons our customers invest in DocuWare. Having the ability to find any document with a single word or phrase will dramatically improve document search and retrieval times in your department or business.


Alleviate bottlenecks in processes by making your work electronic and automated. The powerful workflow design engine will enable you to digitise even the most complex manual processes and automate any chasing or reassignment required.

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